stubhub refund lawsuit

Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. I will never use this company again to buy or sell tickets. This time Stubhub claims they sold tickets and sent me email to transfer tickets. Its policies are not just designed to protect consumers. According to the filing, McMillan purchased two tickets to an NHL game in early March. European Politicians Call For Investigation Of Ticketmaster, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Event Ticketing Resources For Secondary and Primary, Report: StubHub Caves on Fan Refund Demands After 15 Months, will now be able to obtain a cash refund from the company, StubHub was sued in a class action over the policy change, purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies. And the beat goes on. According to the suit, StubHubs rollback of its FanProtect Guarantee amid the COVID-19 crisis left thousands of ticketholders without refunds for canceled events despite the defendants earlier promises that this option would be available. Lied to me and stole from me. So Farley filed a credit card dispute against them, and won back his $600. He has prosecuted a variety of consumer protection and complex employment cases. They sell you things they don't actually own and if there's an error, too bad for you. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I tried contacting support and I kept getting the same response. Share this with everyone please!!!! You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. On March 25, however, StubHub allegedlyand quietlychanged its tune, updating the terms of its FanProtect guarantee online to stipulate that if the event is canceled and not rescheduled, you will get a refund or credit for use on a future purchase, as determined in StubHubs sole discretion (unless a refund is required by law). Subsequent communications from StubHub made clear, without explanation, that customers would receive not refunds for coronavirus-related cancellations but only a coupon worth 120 percent of an original orders value valid for one year, the case adds. They may want to act before more angry fans turn to the courts as Matthew McMillan, who sued StubHub in Wisconsin, has already done, albeit in a dispute over a refund for hockey tickets. Last Updated on May 5, 2021 by Dave Clark. administrator or law firm. At the time of this writing, nothing has been proven in court. StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds with the exception of purchases made in states where law required cash refunds in such an event. The 22-page lawsuit claims the defendants, TicketsOnSale.com and Ticket Fulfillment Services LP, who . The plaintiffs are attempting to get the money back from StubHub by seeking a class-action ruling. Instead of section 130 row 18 I was offered 452 row 15 which is behind the stage and the absolute lowest priced ticket StubHub was currently offering. A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding "FanProtect" guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. 12/29/2022. Unfortunately, as our complaint alleges, StubHub is breaching its contract with its customers by refusing to give cash refunds for events cancelled by coronavirus. FanProtect Guarantee: If I could give zero stars I would. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. How do I know I can trust these reviews about StubHub? I purchased 4 tickets to a Rammstein concert in the Netherlands in 2019. StunHub has to be the worst company in the history of companies for customer service. status of any class action settlement claim. While the customer service representative was apologetic, they couldn't come to a solution to find me a replacement ticket, or a voucher that would cover one of the 100s of pairs of seats that were still floating around. A Brooklyn consumer has filed another proposed class action lawsuit against StubHub, Inc. over what the case calls a bait and switch on a global scale.. StubHub is the world's top destination for ticket buyers and resellers. I deleted my account. I listed tickets and never heard back that they sold. He was offered a coupon that was worth 120% of the original price. I had to spend hours on the phone with StubHub just to get them to do their job. Spoke to StubHub three times in a span of 6 hours for tickets that were purchased as a gift and never transferred. Paul Sawers / VentureBeat . The case seeks monetary damages and restitution remedies for consumers. I purchased a pair of last minute tickets to Adele in Las Vegas on February 25/2023. I bought 2 tickets to a concert in SC that was cancelled. I will never use Stubhub again. In the end, the court found in favor of the plaintiffs in a federal class-action lawsuit filed against StubHub. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give. Not at all a criminal case. NEWS. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); No I never purchased anything from StubHub, HOWEVER I worked for them for a very short time, their shady business dealings was very unnerving to me as well as I read this lawsuit they are in total violation of the court order I worked for them during the merging of viagogo and stubhub that took place In May of this year our emails went from stubhubcorp to @viagogo.com to @stubhub.com 3 emails in 3 weeks it was awful I called them out on their fan protect guarantee as well as arguing why we were trainined in april and May to NOT give refunds to customers instead DO NOT OFFER REFUNDS and I have documentation fo the training it stated on every learning module and it stated that we were NOT to give refunds under any circumstances UNLESS the customer gave pushback they have now taken their 120% refund bs back down to 100 but dont tell the customer unless asked but anyway I was called into a meeiting put on paid suspension which I stayed on for a month then was terminated due to the outcome of the investigation what investigationi? Fan rewards: TicketsOnSale.com faces a proposed class action that alleges the company wrongfully charged a California man for tickets to a summer 2020 concert that was postponed indefinitely due to the coronavirus pandemic. Sign up to receive our free weekly newsletter. A consent judgment will clarify the terms of the FanProtect Guarantee and StubHub. According to the filing, McMillan purchased two tickets to an NHL game in early March. The users allege breach of contract and violations of various California consumer protection statutes. In a March 30message to the ticket buying community, StubHub president Sukhinder Singh Cassidy explained the policy change. Live Nation, Ticketmaster, StubHub, and the MLB have been named in a class-action lawsuit stemming from their COVID-19 refund policies. But these are unprecedented times.. Though the plaintiffs in cases filed against Vivid Seats and SeatGeek attempted to add those suits to the MDL as well, the judges declined stating that very few efficiencies would be gained from an industry-wide consolidation effort. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I went thru proper channels and they lied about refund. All Rights Reserved. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way. Please be patient. I listed the ticket for sale, but I was going to change the detail to delist because I decided to go. The court ordered the company to refund customers if the event was canceled and refund them in full. StubHub is an eBay company that began selling and reselling event tickets in 2000. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding money. Last Friday, Judge Haywood S. Gilliam opined on a motion to compel arbitration and dismiss a complaint filed by ticket purchasers concerning StubHubs refund policy for events affected by the COVID-19 pandemic. They too should be held accountable. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. The new policy offerers a coupon. Four proposed class action lawsuits against StubHub over its apparent refusal to issue refunds for tickets to events canceled amid the COVID-19 pandemic have been consolidated into a multidistrict litigation(MDL), a legal mechanism through which individual cases filed in different federal courts are brought together before one court to save time, money and resources. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. StubHub stopped guaranteeing cash refunds. I heard they were being sued, so was just waiting for any information on recovery of my money plus the interest that accumulated on my credit card. What a scam. Joining Ohio in today's settlement were the offices of the attorneys general in Arizona, Arkansas, Colorado, Indiana . Do You Have to Pay Taxes on Lawsuit Settlement Money? 2. your claim status, claim form or questions about when payments are StubHub, however, continues to charge third-party resellers credit cards for the money owed to customers via refunds yet has kept the funds for itself, the suit says. StubHub said I had to wait 7 days after the show took place to get my money. You will not receive a Settlement award under the Settlement.

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