Anyhow, a number of months later I am now here with a shiny new pair of meters! I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. Note: Apparently in some countries e.g. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). If you switch again in future, your meter should also keep its smart functions. Thanks for the comment. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Sadly there are a number of problems here. You wouldn't want neighbors to tap on that data! This special Zigbee network is referred to as the HAN - Home Area Network. I'm very interested in hearing how you got yours sorted! It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. If your IHD is asking for a PIN code it could be that the device is having connection issues. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. Two in five said their supplier hadnt received their smart meter readings. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. If your IHD is asking for a PIN code it could be that the device is having connection issues. It is still showing the previous owners value of usage for gas and electric. This is not your smart meter. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. A hub is installed with your smart meter (often built into the meter) to do this. This should work with a fair number of energy providers. Can you share with me an example of the data you can get or send to it, please? Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. How to re-pair a British Gas (Geo) In House Monitor (IHM). Smart metering code of practice. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Thanks, Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. Check whether your smart meter and in-home display will work fully with them. I hope one day in the future the smart meters HAN may be opened up but for now, despite of my fight to get them installed, the only people who are benefiting from my Smart Meters is British Gas. 100119879. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. For help with changing to or from prepayment, read our guide toprepayment meters. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. It would be both legal and technically possible for a CAD to provide local data access. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Feel free to use me as a case in point! I wonder if you could get into the system by spoofing a MAC address, e.g. 13months down the line does seem a bit crazy!! There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. This, as it seems, would not be as easy as I at first thought. Derek I too have solar panels, so that is worrying. The P450 IHD, which appears to have been re-skinned with British Gas branding communicates with both the Electricity and Gas Meters and displays current Energy usage for both fuels as well as historic usage. New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. If so, try moving it closer to the electricity smart meter and turn the device off and on again. 2k monitor: what is it and do you need one? I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. Thanks! It is responsible for making sure your meter works properly. http://www.rotwang.co.uk/projects/meter.html. Or is this something which Landis+Gyr may later be able to enable? So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. Press and hold the reset button for about 10 seconds. I hope in time this will come! If youre planning to switch, check with your new supplier if this will happen to your meters. Here weve listed the problems and questions we hear about most often and what you can do about them. Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? They may be able to do this in future. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Connect member panel when we asked them in December 2022. I will let you know the outcome to my fiasco when the nightmare ends. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. Your new supplier will be able to let you know. Jim. Good luck with the Gas meter install. In this case, you would need to submit your meter readings manually. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. We'll send you an e-mail with instructions to reset your password. Still Ill be able to take meter readings off the IHD saves going out in the cold ha ha. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. If youd like to join in, please sign in or register. Not all services are available to all customers at the current time. THEY LEFT :-(. Interested but not yet an OVO member? 25/10/14 - 12:19 #1. Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. The most common reason for the initial failure is that a service request sometimes "times out". smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section). 1st October helps us keep your bill accurate. Check if your in-home display has a flat battery or is unplugged. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. BTW what are you using as your REST API client? Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. You may see these referred to as SMETS1 and SMETS2 respectively. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. about, plus tips on how to solve them. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. and so I would be interested to know which bit is incorrect for the future. I opted in for an early placement. However all we really want is access to the data, and that doesn't have to come by zigby. Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Had them installed a couple of hours ago. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) The first port of call is to check the smart meter portal provided by our Adaptor, TMA. Earliest they can come back is towards the end of January, will keep you updated. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! It's too far from your smart meter. Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. Looks a bit like the GEO App. This should reset the connection and you will see the message: "your smart meter is now paired" on . Ah ok, that was there to make sure nobody else could use my glitch instance - its the token that is generated when smartthings auths. 1. I am also astounded that BG do not support the Feed In circuit capability. I would love to hear more about this gateway. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Of particular interest to me is its support forZigBee Smart Energy Profile (SEP 1.1), it was my hope that I could buy a Zigbee gateway or USB receiever and I would then be able to start monitoring and logging my electricity usage on a computer. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. Editor, Marcus Herbert. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. Will my smart meter stop working if I switch energy supplier? Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. The communications hub will be required to support the linking of . Sorry, our virus scanner detected that this file isn't safe to download. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. If your meters are outside or far away from the display, ask your energy supplier for advice. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. The E470 supports both Import and Export electricity usage, so one day in the future I may be able to hook up some Solar PV Panels to it. Well be in touch as soon as were able to install smart meters at your home. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. 1. Get Smart and you could startsaving. I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. Still work in progress but couldnt have got this fair without your work. Your email address will not be published. You can do it on our online form until 14th October. This should solve the problem for the majority of smart meters that have stopped working. If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. I have to admit I used you as a case study contrasting the open and closed approaches to data! 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. The figures can be toggles between kWh, s and CO2 values. Honestly I feel slightly safer this way. It's easy to upgrade to our smart Pay As You Go meters. Two in five households with smart meters in our survey of Which? Linking devices to the HAN will be accomplished by pairing them to the relevant communications hub. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity Hi Kevin, Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. They already do this for the bill, so why not the data that makes the bill up. @James Saunders Hi James. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Timing out. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Octopus is one example of this. I have British Gas booked up to come round and replace my meters (again!) The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. This is a quick overview of the new Energy Monitor & t. I am afraid I have no idea what the engineer did to get the Gas Meter working. http://www.in-home-displays.co.uk/smarthub.html. Press the O icon to switch between kWh and . Thanks for this. It is usually red and located near the bottom. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). For now we can continue to useOEM, OWL etc. It was the second most-common issue that homes with smart meters experienced. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. You can findhow to view more useful usage information for this IHD on our guide here-. The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. This should have happened automatically and, once connected, your meters smart functions should be restored. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! I bought a WIFI plugin just in case it didnt have one. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) today? . CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . the neighbours). It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. We reveal some of the most common smart meter problems and concerns we've heard It really is not the pleasurable experience that British Gas make it out to be in the adverts is it?. If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. And quite easy so. So, Can you also send commands to your Smart Meter through that API? I cant find one that will allow me to log in. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. Second-generation smart meters should not lose their smart functions when you switch. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. I found your blog very interesting. we're giving 10m of support to those who are struggling with their energy bills. Select your preferred way to display the comments and click "Save settings" to activate your changes. And of course its also incomplete since there are other security measures that you wouldnt know about! Forum has moved to: https://community.openenergymonitor.org. Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills.
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